The Shepard Automotive Center is a family owned operation headed by Spencer Shepard, giving you the peace of mind of dealing with the owners at every level of the service or repair.
25 years in the automotive service business has taught Spencer Shepard, that in order to be successful, there are a few key elements you must excel at, if you want customers to keep returning and also refer others to you as well. As we all know, "word of mouth" is one of the most powerful forms of advertising in any business. It is Spencer's goal to take the service he offers his customers, always one step above the average.
Below you will find a small sample of these key elements, which are everyday gospel at Shepard Automotive Enterprises Center here at 10940B E. Independence Blvd in Matthews North Carolina.
Personalized Customer Service.
As a customer you will always be welcomed with a smile, empathy and the respect that you deserve. Straightforward and honest answers are all part of our respect for you, the customer.
Quality of Workmanship.
In order for our facility to be awarded the ASE Blue Seal of Excellence, out staff of technicians must pass rigorous testing every year in various phases of auto repair and diagnostics.
